What are Cookies?

A cookie is a small piece of data, sent from a website that is stored on your computer’s hard drive when you first visit a website. During subsequent visits, the information stored in these cookies can be retrieved by the site to provide numerous functions.

There are two types of cookies used on the Royal Winton website

  1. Session Cookie – Last only for the duration of your visit and are deleted when you leave the site and close your browser. These cookies help to maintain your login during your session.
  2. Persistent Cookie – Also known as tracking cookies, these do not expire after the user leaves the site, remaining on the device until they reach their expiry date (Set differently per cookie). They help us to identify you when you return to the website.

How we use cookies on the Royal Winton website

  • We use Google Analytics to track how visitors arrive at our site, the path they take through and the pages they land on and access most. Using this information, we are able make changes where they are needed and improve your user experience. To find out more about Google Analytics and the cookies that they use, please visit the Google Privacy site .
  • Ability to remember login details, including usernames and user settings for future visits.
  • Persistent basket, meaning that any items you added during your last session will still be there when you return to the site.

Knowing your right in regards to cookies

We take your privacy very seriously, meaning that any cookies used on our sites will not contain personally identifiable information about you. To find out more about cookies, including information regarding blocking or restricting them from ours or other websites, please visit the About Cookies website .

Customer Opt Out

If you the customer want Duchess China to remove any infomration stored from Cookie technology, please send an email to, giving specific us your specific details (customer name, username, company address etc). You will then receive a confirmation email in return with in a 5 day working period. Please contact Duchess China if you do not receive an email in return Tel: 01782 313061.

Royal Winton

C/O Duchess China LTD

Uttoxeter Road, Longton.


Staffordshire, England.


Tel : 01782 313061

Please note that we will only ship to UK addresses only.